Operations

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Client

City of Longueuil, Longueuil, Canada

Scope of Work

Complete management of a 185-hectare park and its facilities over a 10-year period.

Sogep, a Dessau subsidiary, provides turnkey management services for two parks for the City of Longueuil. We maintain infrastructure (pavilions, buildings, play areas, etc.) and ski paths, foot trails and sliding hills. Sogep is also responsible for horticulture, landscaping, lawn mowing and snow removal,

in addition to providing equipment for these services. Finally, we plan and implement seasonal programming, day camps, major celebrations and special events.

Challenges

Complete public services through a single provider.
Regular monitoring of customer service.
Predictable costs.

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Client

City of Longueuil, Longueuil, Canada

Scope of Work

Management and maintenance of municipal infrastructure.

Working for the City of Longueuil, Dessau devised a methodology to improve the management and maintenance of municipal infrastructure while reducing operational costs. We first created an inventory of the water supply and sewer networks, as well as road pavement, and determined their degree of degradation.

We then developed a geographic information system (GIS) to compile and manage this information. Finally, we implemented a scheduled maintenance and investment plan for infrastructure in need of repair. This work-optimization approach earned Dessau several awards.

Challenges

Instead of spending money to repair broken infrastructure, the City of Longueuil now benefits from functional infrastructure and a regular, reliable budget for operations and maintenance.

Prizes and Awards

2005 IPAC Award for Innovative Management, awarded by the Institute of Public Administration of Canada.
2004 Technological Innovation Award, awarded by Quebec’s Ministère des Affaires municipales, des régions et de l'occupation du territoire.
Vectora Award of Excellence, awarded by the Quebec Municipal Geomatics Association.

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Client

27 municipalities on Montreal’s South Shore, , Canada

Scope of Work

Complete management of transportation services.

Always prepared to meet the needs of its clients, Gestrans, a Dessau subsidiary, provides municipalities with affordable logistical services for public and adapted transit.

Gestrans personnel manage everything from customer service to fee collection and route planning.

Challenges

Maintain or increase public services while reducing operating costs by using a single service provider.

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Client

City of Laval, Laval, Canada

Scope of Work

Engineering, procurement, construction management, operations.

The La Pinière water treatment plant helped restore the ecological potential of the Des Prairies River, a major tributary of the St. Lawrence River.

Treating an average of 8.5 million cu. ft. per day, this plant serves more than 280,000 people. Its maximum capacity is 21 million cu. ft. per day – equivalent to 200 Olympic-size pools.

The physical/chemical plant includes components for water disinfection, odour treatment and sludge treatment.

It also features one of the biggest lift stations in North America (98 feet deep with 16 submersible pumps and a unit capacity of 500 l/s). The 25-35 tonnes of sludge produced daily are dried then sold in granular form as fertilizer or industrial fuel.

In addition, Dessau has managed and operated the plant for over ten years.

Challenges

Complete the plant in fast-track mode over a 3-year period.
Cost-effective measures helped save $5 million on construction costs.
Respect emissions standards despite the fact that suspended particulate matter amounts were higher than expected.

Client

City of Côte-Saint-Luc, Côte-Saint-Luc, Canada

Scope of Work

Operations and management of water supply and sewer networks.

This contract involved repairing and maintaining the networks, detecting leaks, verifying water quality and managing complaints. We also managed the pipes, valves and hydrants, and created an investment program to maintain network operations at the lowest possible cost.

The process began with an assessment of existing infrastructure, was followed by the creation of an analysis table and culminated in the preparation of a multi-year plan for the water supply and sewage networks.

Challenges

Reduced operational costs for the water supply network.
Significant improvement in emergency response times (consistently within 30 minutes).
Creation and implementation of an investment program.

Client

City of Montreal, Montreal, Canada

Scope of Work

Complete management and operations of the Aquadôme Complex, outdoor pools, wading pools and water parks.

Sogep, a Dessau subsidiary, provides regular, preventive and corrective maintenance services for the aquatic complex and different electrical/mechanical systems. We also control and monitor pool water quality. In addition, the contract also provides for the

organization and provision of swimming and aquasize (fitness) classes. Finally, Sogep manages the revenues and bidding process for the canteen and boutique.

Challenges

Complete turnkey management and maintenance services.
Access to a wide range of experts specializing in pool facilities.
Predictable costs.

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Client

City of Montreal, Montreal, Canada

Scope of Work

Complete management of eight municipal parks and their facilities over a 20-year period.

Sogep, a Dessau subsidiary, provides communities with recreational spaces and activities while ensuring public safety. The company also cleans and maintains

the facilities, which include 34 tennis courts, baseball fields, and pétanque (bacci ball) areas, as well as pavilions and park equipment.

Challenges

Complete operations and maintenance services for parks and park facilities.
Predictable costs for 20 years.

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Client

City of Montreal, Montreal, Canada

Scope of Work

Complete management and operation of arenas, outdoor swimming pools and wading pools.

Sogep, a Dessau subsidiary, is responsible for managing, operating, maintaining and renting sports facilities in the City of Anjou. The contract also includes programming and promoting sport and recreational activities. For outdoor pools, Sogep controls and monitors water quality, handles the seasonal opening and closing of the pools, and maintains the facilities.

In addition, Sogep manages, maintains and supervises related services (restaurants, bars, boutiques) in the borough’s two arenas. The team manages staffing needs, while training and evaluating personnel.

Challenges

Complete management and operational services for their recreational infrastructure.
Risk transfer related to commercial rental revenue.
Predicable costs for 20 years.

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Client

The Nation municipalities, Ontario, Canada

Scope of Work

Management and operation of water infrastructure.

The Nation, a group of five rural municipalities, delegated the management and operation of its drinking water, water supply and wastewater treatment infrastructure to Simo, a Dessau subsidiary, for a

period of five years. The contract includes operating a drinking water plant, two water supply systems and five wastewater systems.

Challenges

Lower operational costs.
Predictable costs for five years.

Maintaining trust and excellence

Areas of expertise

Subsidiaries

Simo

Sogep

Gestrans

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